Help

Step 1: Language Settings

You can choose between having the application in Spanish or Basque.

Step 2: Notification and camera permissions

You can authorize, if you wish, to receive notifications from the application.

It will also ask you for permissions to use the camera, which will be used when you use the QR reading option within the application.

Step 3: Set the PIN

To secure access to NIK data, it is necessary to establish a PIN that will protect access to it.

Very important: the PIN is only stored on the mobile itself and if it is forgotten, access to NIK will be lost, making it necessary to reset the application and its data.

Step 4: Use biometrics

In order to use the application more quickly, easily and safely, you can activate the use of biometrics if your mobile phone allows it.

Step 5: conditions of use

Please read the terms and conditions of use of the application carefully. It is necessary to accept them to be able to use the application.

Step 6: Identification

The next thing will be to identify ourselves, for this the simplest method is to use our BakQ to do so. If we do not have one, we can choose the options of making one completely online, or request an in-person appointment at a KZgunea center.

We can also use other digital certificates, such as the DNIe or the FNMT, although for this we will have to use a computer.

Step 7: App registration

When the identification is finished, the application will be registered and will be ready to, if we wish, receive notices through it from various official sources.

All ready!

With this we will have the application prepared and configured and you can start downloading your cards and accessing your web services.

Step 1: DNIe option or other certificates

In this case, you will have to choose the option "Continue with my DNIe or Digital Certificate"

Step 2: Use the URL on your computer

A URL will appear (https://euskadi.eus/nik/es ), which you will have to type in the browser of a computer, in which you can use the DNIe or the certificate of your choice:

Step 3: Izenpe's Giltza form

When you type the URL from the previous step, the next thing that will appear will be the following form, with which you can choose the method you want, depending on the certificate you want to use. Normally using the second option of "Digital Certificates".

Step 4: reading the QR

Step 5: final result

When the process finishes, it will tell you if it went correctly both on the web page with the following example message, and in the application that will finish the process and ask you to continue:

Step 1: Search for cards

When accessing the application for the first time, we will find ourselves in our Portfolio section, which will look like this.

Using the option at the top.

Step 2: card listing

Here we can see all those that are available to download in the NIK application.

Although we should not confuse this with having the right to it, we will only be able to download those that we already have in physical format.

Step 3: conditions of use

We will have to read and accept the conditions of use, specific to each card we are downloading.

Step 4: data request

The process will begin with the connection to share our data.

Step 5: share our data

The next thing will be to accept, or not, share our data, to check if we can download the card.

Step 6: downloading the cards

Once our identity and the right to the card have been validated, your download will begin.

Step 7: Downloaded Cards

Finishing the process with downloading the cards.

Step 8: Download finished

Once the entire process is finished, we will be able to see those cards downloaded in our Wallet.

Step 1: Access services

When accessing the application for the first time, we will find ourselves in our Portfolio section, which will look like this.

Using the option at the bottom, we can access the list of available web services.

Step 2: list of services

Here we can see all those available services, which we can access using NIK as an access method.

Step 3: data request

To access, we will have to authorize, or not, the sharing of our data with the web service and validate our access to it.

Step 4: data request

The process will begin with the connection to share our data.